18 months into a 5-year, £multi million network outsourcing contract, our client had no effective mechanism in place to determine whether contractual obligations were being met and were at risk of missing opportunities for financial benefit.
Obligation tracker populated with over 900 prioritised obligations
- Obligation owners assigned and made aware of their accountabilities
- Mechanism in place for ongoing monitoring and maintenance of the tracker
- Key commercial levers highlighted
Ability to track supplier compliance
Ability to track supplier compliance with contractual obligations and to hold the supplier to account
Clear visibility of opportunities to extract value from the engagement where obligations delivering commercial benefit had not been met