background image

Strategic Business Transformation Case Study

Challenge

This retailer was looking for a new finance system and during initial discussions we jointly identified the need for a fundamental review of their IT landscape to understand how IT delivered value and how future investment in IT should be approached

Approach

Our team focused on understanding business capabilities across operational teams (from retail stores to distribution) delivering:

  • View on alignment between company strategy and supporting business unit strategies.
  • Engagement with business leads to capture their current business capabilities and identified how effectively IT capabilities support the needs of each business unit.
  • A holistic view of how their proprietary software supported the business
  • Summaries of strategic against commodity capabilities enabling the business to prioritise investment areas
  • Build a dashboard per business unit helping identify key risks, gaps in operational processes and technology opportunities

Outcomes

  • Clarity of current strategic capabilities and future needs to build a reliable and actionable roadmap for change
  • Transparency across the technology estate understanding how effectively the current IT systems supported the different business areas.
  • Key risks identified both within the business and IT with actionable mitigation plan
  • Identified areas that technology team
Share
Industry

Retail & Wholesale

Geography

UK & EU

Meet the better consultants who were behind this success story

Similar customer stories

See all customer stories
background image

IT Operating Model Rearchitecture Post-Acquisition: A Case Study

Our client is in the pharmaceutical wholesale sector and had been acquired by a global conglomerate. We supported them in the separation from the...

background image

Peru established best practices based on a Build, Operate & Transfer model

The client recognised that it was lagging in its practices in how it dealt with IT suppliers and maintained commercial governance. This was impacting...

background image

Enabling our client to maximise the business value from IT

This retailer was looking for a new finance system and during initial discussions we jointly identified the need for a fundamental review of their IT...

Start a conversation

Get in touch with our principal consultants to learn more about what we can do for your organisation. 

Close
Close
consultant image