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Peru established best practices based on a Build, Operate & Transfer model

Challenge

The client recognised that it was lagging in its practices in how it dealt with IT suppliers and maintained commercial governance. This was impacting their ability to deliver value from their supply base.

Approach

  • Peru engaged on a Build, Operate and Transfer (BOT) assignment.
  • All stakeholders were consulted to understand requirements, set expectations, and establish EACI model.
  • We took operational control of the key processes of the function.
  • We established best practices including governance with tier 1 suppliers, earlier engagement in projects, and proactive approach to renewals and contract renegotiation.
  • Peru redefined role definitions and career paths.
  • Peru transitioned its activities to the client’s team.

Outcome

  • A new function has been established based on best practices.
  • Peru made significant savings and improvements during the process of Build and Transfer.
  • The clients’ CFO is taking this best practice and using it more widely across the organisation.
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Industry

Retail & Wholesale

Geography

UK

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